How long will my order take to arrive?
To offer you the best prices, some of our products are shipped from international suppliers.
Please allow 14–36 business days for your order to arrive, depending on your location.
Can I track my order?
Yes. If you would like to track your order, simply contact us and we will provide you with your tracking information.
What if I want to return an item?
If you are not satisfied with your purchase, you can return it in accordance with our Refund and Returns Policy.
Please contact us before returning any item so we can guide you through the process.
How can I get in touch if I have a problem with my order?
If you have any issues with your order, you can contact us at:
Thehouseofjewels@gmail.com
We will get back to you as soon as possible.
How can I pay for my order?
We accept secure payments through major payment methods such as:
- Credit Card
- Debit Card
- PayPal
Will my order arrive in one parcel?
Your order may arrive in separate packages, especially if items are shipped from different suppliers.
This means they may arrive at different times.
How can I stay updated on special offers and deals?
You can stay updated by subscribing to our newsletter or following us on social media to receive the latest offers and updates.